Monday, 20 February 2023

Why Does Your Business Need Network Support Services?

 Professionals in the field of computer and network support are invaluable to any business since almost every employee requires their services at some point. With the advent of the digital era comes a greater need for IT workers to fulfill various organizational roles.

 Many organizations would struggle to maintain their databases, lines of inter-company communication, and computer and network security without trained IT professionals offering network support in Essex. Therefore, network and computer assistance are valuable and essential, regardless of the organization's size.



 Benefits of Network Support For Businesses

 Standardization

 Professionals in the field of computer and network support are often usually in charge of installing company-wide databases and software applications. It's very uncommon for several departments' PCs to have quite diverse software requirements. People working in IT ensure that all of the computers in a given department are equipped with the same applications and have access to the same databases.

 Security

 Businesses of all sizes may benefit greatly from investing in network and computer security. Computer and network security concerns are becoming more prevalent for businesses as new viruses, adware, and malware are released daily. Professionals in this field may assist businesses in establishing secure networks and implementing anti-virus.

 Settings

 New hires need individualized computer configuration frequently since this is a requirement in most businesses. Common tasks for IT staff include helping new hires with basic computer setup and granting them access to company databases. With someone else taking care of recruits' computer setup, managers and instructors have more time to focus on other matters.

 Problem-Solving on an Individual Basis

 On any given day, at least one worker will have trouble logging in or accessing a company database. If any of your staff members are having trouble with their computers or networks, a computer support specialist can provide them with one-on-one help.

 Staff members may need more technical expertise to diagnose and resolve computer and network issues; thus, having access to knowledgeable IT specialists who can troubleshoot and repair hardware, software, and networks is crucial to maintaining operational efficiency.

 Modifications and Deployment of the Network

 Most businesses would need the help of IT specialists to roll out new networks or make significant adjustments to existing ones, particularly when many people utilize those networks.

 It is common practice for a company's network support staff to standardise the network configuration on all of the company's computers. When a business chooses to move networks, it is the IT department's responsibility to make the transition as seamless as possible and address any problems that arise.

 Requirement for Hardware

 Most companies have dedicated IT staff that care for everything from hardware to software to operating systems, databases, and Microsoft Exchange. The IT department often handles requests for office supplies and accouterments like extra monitors, mouse, and keyboards.

 When workers have to switch offices or move to new quarters, it is typically the job of the IT department to remove and reassemble the computers and other necessary equipment. In addition to helping workers with their requests for hardware, IT support staff can help set up and troubleshoot shared devices like network printers.

 Conclusion

 Hiring network support Essex serves many benefits to businesses. Therefore, it is best to hire professionals and get ahead!

 

 

 

 

 

 

Tuesday, 15 November 2022

Cyber Security Essex - What, Why & How?

Data is the “Gold” of this new world. All businesses, small or big, want customer data that are very precious to base their marketing endeavors, develop new products, and grab more audiences. Thus, data protection and mitigating risks involved with the misuse of sensitive private information have become immensely critical in the Cyber Security world.
 
As much as businesses prioritize the safety of the confidential data of the customers, we as individuals must also be mindful of our data.

 

What Is Personal Data In The Cyber World?
 
Personal data is “Individual Identification”. These data are unique to you and help you get identified instantaneously. Many people out there don’t care about their data that could be misused by cybercriminals or in other words ‘ hackers’. However, in reality, the theft of private information is critically dangerous and can compromise your personal life to a vast extent.
 
Weak data protection and Network Support in Chelmsford have resulted in multiple data breaches of many citizens. This is proven by frequent incidents of cracking (piracy), hacking, and other cybercrime cases over social media that cause personal data exploits, online fraud, and extortions through cell phone calls, emails, and many others.
 
Why Is Personal Data Important In The Cyber World?
 
In the Cyber Security World, online fraud occurs every minute with anonymous hackers intruding on the network using more advanced techniques every time. Victims of such attacks do not know of it and also those who are untrained in the Cyber Security sector.
 
Coming in terms of Cyber Security Essex, there are mainly 5 reasons why personal data is important in the Cyber Security world:
 
       Avoid potential defamation
       Avoid potential fraud
       Preventing misuse of private information by malicious intruders
       Preventing cyber/online bullying which is gender-related
       Getting control over personal data in the right way
 
 
How To Make Personal Data Secure In The Cyber Security World?
 
It might sound like a complicated matter of ‘online risk management, however, there are many things that you can do as an individual to protect your private information. Below are some easy steps that everyone can follow as a safety measure to secure their data over the internet:
 
       Create a Strong Pin & Password
 
It is always recommended to make pins and passwords as strong as possible. You can generate a strong password by using a combination of uppercase, lowercase, numeric digits, special characters, etc. Never used default set passwords like ‘1234’ or even guessed passwords like ur birthdate.
 
       Always Have More Than One Email Account
 
Always have a backup email just in case you lose your main email account. The goal is to receive all your notifications on the alternate email if your first account gets breached or any other indication of a potential break-in.
 
       Activate 2-Factor Authentication
 
Always enable ‘Two Factor Authentication (or 2FA) wherever applicable. This is a method to protect classified private data. Every time you log into an account, it asks you for an OTP sent to the account holder's email or SMS.
 
       Don’t Share Personal Information On Social Media
 
Try not to post any information related to your personal life or data on any social media platform. You can sensor some crucial data to keep your personal information private from the public. Data like address, phone number, email, etc that identifies an individual must not be shared.
 
       Be Mindful of Giving Access Permissions
 
Always be careful while granting access to any application or digital software platform that asks for access permissions for your photos, videos, microphone, camera, or other such things.

Tuesday, 4 October 2022

How can VoIP help you?

VoIP is an acronym for voice-over-internet protocol. In short, VoIP is a type of phone system that transmits calls over the internet. VoIP phones can transmit voice data and decode it on the other end of the call by converting voice data into digital files.

What are the advantages of VoIP over traditional phone systems? By switching to a VoIP phone system, you can reap many benefits. Here are some ways this change can decrease costs and time investments while increasing productivity.


1) Low Cost

Compared to traditional telephone services, VoIP has a lower cost. You can make and receive telephone calls over your internet/broadband connection with VoIP. Eliminating the need for several separate telephone lines can dramatically reduce your business's operating costs.

2) Improved communication

Your employees must stay in touch regardless of where they are located, whether in the office, at home, or worldwide. VoIP offers the benefit of having a single call ring on your desk phone immediately after the first few ringings and then on your mobile phone, tablet, or laptop if you aren't available. In this way, urgent calls can be answered more frequently, and voicemails can be checked less often.

3) Extremely reliable

Many businesses and individuals object to VoIP on the basis that if they lose access to the internet for whatever reason, they will also lose their telephone service. As a result of VoIP flexibility, calls can always be forwarded to mobile phones and other devices if an office phone goes down due to a lack of network. In addition, storms and power outages no longer pose the same danger as they did previously.

4) Scalability

Traditional phone systems are inherently difficult to scale, while highly efficient business systems can scale with the company's needs. One of the benefits of VoIP is its scalability, which boosts efficiency and productivity while remaining highly cost-effective. VoIP systems offer two advantages: adding lines as you hire employees and deleting lines if your company downsizes. The only thing you pay for is what you need.

5) Use of cost-effective hardware and software

In addition to VoIP's low operating costs, it also comes with a limited amount of hardware and software requirements. Providing customers with current hardware and software is a quality service that quality providers provide. As a result, businesses can reduce their costs by no longer having to purchase their own phones and infrastructure.

Conclusion 

VoIP can save money, increase productivity, and improve communication. If you are in the market for a new phone system or want to upgrade your current one, VOIP telephony Essex offers many benefits that will help you make the most of it. Whether you are a small business or large corporation, VoIP is one of the most cost-effective ways to improve communication and increase efficiency. VoIP has been around for a few years but is still in its infancy. It would be best to research before deciding whether this technology suits your company and its needs.

Monday, 22 August 2022

Managed IT Support in Essex - What Are Their Benefits

New services and updated software are changing how businesses run and handle their IT tasks daily. Hiring a digital caretaker in the form of a managed best IT support services in Chelmsford is the easiest and most efficient way to manage your IT services and tech. Managed IT support has a lot of good points.


Managed IT support has a lot of pros

A professional IT management team can help keep your day-to-day operations and services running smoothly with expert knowledge and experience. They can work onsite or from afar.

Cost-effective expertise and experience

Managed IT support in Essex has a lot of benefits, such as how it affects your profits and overhead costs. While hiring an IT specialist in-house may cost you a salary and benefits, outsourcing gives your business and employees access to an entire team of experts who can help you in person or over the phone for a fraction of the cost. Your overhead costs will decrease if you hire a service to manage your IT.

It may seem like the obvious answer to train your staff in specialized skills, but they may only use those skills once or twice in their lives. Letting an IT support service manage your digital software and infrastructure gives you access to a team with specialized skills and knowledge. This saves you money and gives your employees more time to focus on their jobs.

Adaptability and help

Many IT support services offer flexible payment plans and short-term contracts with no onsite or remote services obligations. This gives your business more freedom. Support is available 24/7, both during and after work hours (depending on your contract), so you can be sure that your business will run smoothly with little downtime.

Bundle your services and move your business to one place

Most IT management services come in packages that include several different services, such as help with connecting to the internet and using the cloud. Outsourcing your management service to a single team gives your employees a single place to go when they have technical problems. It also gives your business the benefit of centralization since your applications, digital services, and servers are all managed in a single, easy-to-access space. Your staff will work better and be more productive if they can quickly get what they need.

Recovery from a disaster

Disaster recovery is the process by which you and your employees can access your digital infrastructure and services and regain control after a disaster or cyber attack. Even though no one can know when a disaster will happen, a thorough plan is a must, especially after the Covid-19 pandemic. 

Ontraq Ltd. is an IT management service that helps with data recovery and network redundancy, as well as testing and planning for disaster recovery. Our team can look at your current processes and determine if any risks could hurt your business.

Ontraq Ltd. for the Benefits of Managed IT Support

How could you buy the latest hardware and software without hiring a digital caretaker who knows how to take care of it? Businesses have nothing to lose by hiring a managed IT support service. They will have more satisfied customers and more productive, happy employees.

The people at Ontraq Ltd. IT support offer various services tailored to your needs and the needs of your business. They specialize in providing quick, easy solutions without extra costs or complicated language. We provide some of the best IT support in Essex. Please contact us today if you have any questions or want to set up a meeting.

Thursday, 28 July 2022

How Does An IT Support Company Help?

IT support companies in London are here to help you get back on track. It would be best if you had a reliable IT partner to keep your systems running efficiently and effectively. An IT support company can be the answer you're looking for. With their experience, knowledge, and resources, an IT support company can provide the technical expertise you need to get your systems back up and running. Let's look at some of the ways that a reputable IT support company can help your organization succeed:


1) Backup solutions

Data is stored on external hardware or online platforms, such as cloud services, using backup solutions to prevent information loss. In the event of a power outage or a system failure, backup services can help your business protect its information. There are many backup services, such as file backup, server backup, and desktop backup. To ensure the security of their data, businesses should schedule automatic backups of their files.

2) Cloud services

Businesses can interact with technology in many ways using cloud services. In the managed cloud backup in London, information and programs can be stored and accessed over the internet. Rather than storing information on a computer, the cloud stores it so that team members can access it anywhere. Team members can use internal business software without installing it on their computers using cloud services that run operating systems remotely.

3) Firewall Services

Every cybersecurity plan must include firewalls. Sometimes, companies will hire a third party to provide additional firewall options to those they manage themselves or have installed. Hybrid firewalls allow further control and network monitoring options outside the standard rulesets. For internal and remote devices, some firewalls provide a single solution. Each company has different needs.

4) Software as a service

SaaS stands for software as a service, which requires a subscription fee. Software for word processing or database management can be included. You can use IT services to connect to the services you need and monitor those connections to ensure you can access them when needed. If your team needs to work remotely on their own devices, they can use the software as a service that includes cloud access. Almost all SaaS subscriptions include technical support for the software as part of the IT service features.

5) Remote support

Remote technical support is available from many IT services. To troubleshoot and repair a device, IT services can access it via the internet if it experiences an issue. It allows them to find and repair problems across various mobile devices quickly. You can update applications and repair technical errors more quickly with IT services with remote support capabilities.

Conclusion

IT support company in London can help you protect your business and data by providing technical expertise and tools. IT services can help you manage your network, prevent downtime, and ensure the security of your data. IT services can help you stay protected against the latest threats and manage growth from threat detection and mitigation to email filtering and mobile device management.

Tuesday, 14 June 2022

Considerations Before Choosing Your Cloud Service Provider

As more and more IT systems are outsourced, selecting the right cloud providers is becoming increasingly important for long-term success. The available market is filled with a plethora of providers offering an even wider range of services - from big names like Microsoft, Amazon, and Google to minor firms offering specialised services. So, how can you pick the best cloud service out of all the options? The answer is a well-defined selection and procurement process that is tailored to your specific requirements. So here we have listed some of the important factors to consider before choosing cloud services for businesses EssexLondon.

 Security and Compliance

If you have certain requirements and conditions, search for service providers who provide you options and control over where your data is stored, processed, and managed. Cloud service providers should be open about the locations of their data centres, but you should also be responsible for asking for this information. Assess the ability to secure data in transit by encrypting data going to or from the cloud, if possible. To reduce exposure to unapproved administrator access, sensitive information should also be encrypted at rest.

 Technical Capabilities

Select a service provider with good technical skills and operational capabilities. Check to see if the cloud service provider has technology that meets your requirements. Also, ensure that they have skilled staff for the needed technologies are on hand. A few cloud providers subcontract technology solutions, which can be beneficial in some cases but disadvantageous in others.

 Price

Cloud Computing Services have a wide range of price structures. You should be aware that any of the pricing plans you select should be compatible with your business model, network, hardware needs, and the number of users the network can allow. You should also check the price of your pricing plan and other fees related to the consumption of value-added services over the course of a month, an hour, a half-year, or a year with your chosen cloud service provider. If necessary, you can ask your service provider for pricing models that are divided into categories based on usage.

 Business Health

Go with a cloud service provider that matches your business's requirements. Providers will present you with a list of specifications; select the plans that best fit your business's demands. You'll be able to swiftly establish a shortlist of providers this way. It is easy to shortlist those providers who do not meet your business requirements.

 Support

Choose a cloud service provider that provides help 24 hours a day, seven days a week. Professional assistance is required during the migration and deployment process. You can identify third-party partners who have sufficient expertise with the target platform and will deal with any unexpected challenges, but they won't be able to provide the support you require. In any situation, you must know what to expect from your future supplier before signing a contract.

If you are looking for services for managed cloud backup London, Ontraq provides businesses with flexible and reliable IT solutions, project management, & technical consulting in Essex, London. Visit today.

Wednesday, 1 June 2022

Cyber Security Tips For The Average User

 Cyber security in Basildon is becoming a more pressing issue, with hackers getting more creative and innovative every day. The threat of cybercrime will only increase in the future, meaning that users need to take precautions to avoid being a victim. Fortunately, there are many simple security measures that everyone can implement right away to protect themselves from hackers. In this blog post, we'll be outlining some of the things that you, as an average user, can do to help make your network more secure.

 

Update Software and Services

Updates are essential for many reasons, including that they typically contain security improvements. Although many people think they can wait until their software or service is outdated or "out-of-support" before updating, this rarely happens. Many manufacturers are now making software updates available to users automatically to ensure that these updates are pushed as quickly as possible. If you don't receive an update, it's essential to try updating again simply. Cybercriminals are always looking for ways to break into networks, and they can often find these unpatched systems to exploit. If you prevent them from updating your software, you'll protect your entire network.

 

Educate Yourself on Security

As individuals and businesses, it's essential to know what cyber threats are out there. To do this, you need to engage in some serious research. You'll want to start by educating yourself on cyber security. Learning about how hackers operate and how they attempt to exploit network vulnerabilities is an essential part of the process. Next, you'll want to consider the most critical cyber security principles. These can include ensuring that only authorized people have access to systems, not sharing sensitive information with third parties, and regularly backing up data. By thoroughly educating yourself on Cyber security in Basildon, you'll be better prepared to protect your networks.

 

Avoid Sharing Sensitive Data with Third Parties

Cybercriminals love data. They love to go out and lift data from other sources to use it in their efforts. Unfortunately, in many cases, users share this data with third parties. It might include usernames and passwords, financial data, and other sensitive information. When users share this data with third parties, it puts them at risk. The best way to avoid this is to never share sensitive data with third parties. If you absolutely must share data, make sure that you only do so with trusted individuals.

 

Always Enable Two-Factor Authentication

One of the most common tips that people give out is that you should always enable two-factor authentication. Because two-factor authentication involves using two different pieces of information to log into a system, it's a great way to prevent hackers from gaining access to a system. There are a few things to keep in mind with two-factor authentication. First of all, it should be enabled on all systems that require it. Second, there must be a reliable way to verify the person's identity by logging into a system. For example, you should be able to identify the person who's trying to log in using something like their mobile phone.

 

Wrapping Up

Cyber security is essential for many reasons. It can protect your network from hackers, but it can also help you protect your identity online. When you use strong passwords, a reliable firewall, and two-factor authentication, you'll significantly reduce your chances of becoming a victim of cybercrime. Cyber security in Basildon is something that every user needs to be aware of, and implementing the tips provided in this blog post will help ensure that you're doing everything you can to protect yourself.

Why Does Your Business Need Network Support Services?

  Professionals in the field of computer and network support are invaluable to any business since almost every employee requires their servi...